Frequently Asked Questions
Everything you need to know about shopping pre-loved treasures at KikiVintage.
How do you verify the authenticity of your vintage items?
Every piece at KikiVintage undergoes a rigorous multi-point inspection by our in-house experts to ensure authenticity, quality, and era-accuracy before being listed.
What condition can I expect from your clothing?
We use a standardized grading system: Pristine (like new), Excellent (minor wear), and Good (visible vintage character). Any specific flaws are always detailed in the product description and photos.
How long does shipping take?
Orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery can take 10-21 days depending on customs.
What is your return policy for vintage pieces?
Due to the unique nature of one-of-a-kind items, we offer returns for store credit only within 14 days of delivery, provided the security tag remains attached.
How do I know if an item will fit me?
Vintage sizing varies significantly from modern standards. We provide exact flat-lay measurements (bust, waist, hips, and length) for every garment to help you find the perfect fit.
Do you offer international shipping?
Yes, KikiVintage ships worldwide! Shipping costs and estimated delivery times are calculated at checkout based on your specific location.